Once you have completed your payment, it takes less than 5 minutes to process new challenge (Phase 1) accounts and get your details sent out.

If you have not received your account after 5 minutes, please make sure to check your spam or promotional folders. If you still have not found your details and have received a confirmed purchase notification, then please contact our support via live chat or email.

Our Phase 2 accounts, however, take 36 - 48 business hours to get completed as an automated account review is done within that timeframe to ensure that there were no violations made on the account.